Faqs By Shipping
What are the shipping costs and times?
DB Schenker needs 3/10 working days to deliver the tracks, it depends on the base of the shipping’s destination.
We offer free shipping for all orders over 250€ in the following European countries: Italy, Austria, Belgium, Czech Rep., Germany, Spain, France, Hungary, Netherlands, Poland, Slovenia, Slovakia.
Shipping costs for Finland, Lithuania, Latvia, Estonia, Croatia, Ireland, Sweden depend on the weight of the shipment, for this reason they are calculated automatically when ordering, before payment.
Islands should be considered excluded, except for the major Italian islands (Sardinia & Sicily).
Shipments to smaller islands and remote areas are subject to rate changes based on weight and volume of goods sent, so free shipments are not insured regardless of order value.
Why don't you offer free transport in all European countries?
We try to offer the best transport and sales conditions to all our customers by covering the transport costs.
If there are transport costs in your order, it means that the cost of shipping to the requested location is extremely high and we are forced to share this expense with you.
When will my order be shipped?
Order processing and dispatch is carried out on the same day for all purchases with direct payment made by 2 P.M. Orders with bank transfer payment are sent on the same day we receive the bank credit.
Where can I find the tracking of my order?
You can track your order directly at the following link: TRACKING
You may still contact us to inquire about the status of your shipment.
Where do you ship your rubber tracks?
Currently the market that PowerTrack covers is European, so we are not limited to the Italian territory. For more information, please contact us via Chat (active Monday through Friday during office hours), via email at [email protected] or via the form on the Contact Us page, we will be happy to promptly provide you with the information you are looking for.
Where is your company located and how can I get in touch with you?
We are in Milan, in the northern center of the Italian peninsula, a strategic point for rapid European and domestic shipments.
If you need us, please do not hesitate to contact us in ONLINE CHAT from 9 a.m. to 12 p.m. and 2:30 p.m. to 4:30 p.m. or by e-mail at [email protected]